| Q: |
What are your payment terms? |
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| A: |
Our payment terms are quite simple. Initial orders
must be prepaid or COD (sorry, no exceptions). All following orders
can be paid via credit card (MasterCard or Visa) or through a business
account (Net 15 Days Terms available with approved credit; please
allow 30 days for processing).
Request information or apply
to become a retailer. |
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| Q: |
What are the shipping costs associated
with my order? |
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| A: |
Shipping costs pricing is FOB from Chicago, IL.
Most orders are shipped via UPS Ground. Please contact Customer
Service at 877-827-7423 for estimated freight charges. |
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| Q: |
What are your case packs? |
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| A: |
These vary per product category:
- Spices – Blends & Basics – 6 units per case
- Exotic Rice – 6 units per case
- Seasoned Sea Salts – 12 units per case
- Grilling Rubs – 6 units per case (BIG), 12 units per
case (STANDARD)
- Dried Mushrooms – 6 units per case
- Shaker Seasonings – 6 units per case
- Club Mixes – 6 units per case (MEDIUM/LARGE), 12 units
per case (SMALL)
- Holiday Drink Mixes – 12 units per case
- Drink Rimmers – 16 units per case
- Rubs & Towers – 12 units per case
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| Q: |
Are Display Racks / Point of Sale Materials
available? |
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| A: |
Yes. Each bottle of Spice Blends or Basics has
an 18-Recipe booklet attached to the side to promote initial and
repeat sales. Display racks are provided at no charge with an initial
order of 6 different flavors of spices. |
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| Q: |
Are your products available for sale internationally? |
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| A: |
Yes, we currently export product to various retailers
overseas. Please contact us at +1 (773) 528-9515 with your specific
requirements. |
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